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Interactive Voice Response (IVR)

 
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When you call 757-423-3090 you will reach the HRSA-ILA Interactive Voice Response System. Use this map to navigate. Call Participant Services 757-7090 to report any problems with the IVR system.

Return to IVR
Main Menu
Press 1 for Member and Payroll
Deduction Forms
Press 1 for a Change of Address Form
Press 2 for a Beneficiary Designation Form
Press 3 Payroll Voluntary Annuity Deduction
Press 4 for a Payroll Tax Election Form
Press 5 for a Vacation and Holiday Payment Election
Press 5

to request an HRSA-ILA form or report to be mailed to you.

Press 2 to request Work History and
Benefit Eligibility Forms

Press 1 for a Beneficiary Designation Form
Press 2 for a Pension Estimate
Press 3 for a Pension Application
Press 4 for a Detail Work History
Press 5 for a 45-Year Work History
Press 6 for an Annual Benefit Statement
Press 7 for an Eligibility Certificate
Press 3 for Benefit and Tax Election Forms
Press 1 for a Direct Deposit Form
Press 2 for an Annual Distribution Request
Press 3 for an Annuity Investment Allocation
Press 4 for Container Royalty Annuity Deduction & Tax Election
Press 5 for Pension Tax Election Form
Press 6 for Vacation & Holiday Annuity Deduction & Tax Election
Press 7 for a Vacation & Holiday Payment Form
Press 4 for Short Term Disability Authorization Form and Reporting Instructions
Press 2 for a Short Term Disability Authorization Form and reporting instructions.
Press 6 to hear Special Announcements  

 

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HRSA-ILA Participant Services
Phone: 757-457-7090 | 1-800-899-3090 | Fax: 757-423-1205
Interactive Voice Response (IVR) 757-423-3090