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Need to speak to an HRSA-ILA Participant Services Clerk? If you are within the IVR system dial 0 to be connected to the receptionist.
Return to
IVR Main MenuPress 1 if you are an Active Member. Press 1 for HRSA-ILA and MILA health coverage and insurance information. Press 1 for Dental & Vsion eligibility and contact information. Press 2 for CIGNA Medical, Prescription, and Mental Health eligibility and contact information. Press 3 for Life Insurance Death Benefit. Press 3
to review your
eligibility status
for HRSA-ILA
and MILA BenefitsPress 4 for Short Term Disability. Press 2 to review accrued Pension Benefits. Press 1 for Pension service and eligibility. Press 2 for a Pension Estimate. Press 3 to request a Pension 45-year Work History. Press 3 to review Vacation & Container Benefit Eligibility. Press 1 for Current-year earned V&H benefits and payment election. Press 2 for Current-year Container Benefit eligibility. Press 2 if you are a
Retired Member.Press 1 to review Medicare Information. Press 2 for HRSA-ILA and MILA health coverage and insurance information. Press 1 for Dental and Vision eligibility and contact information. Press 2 for CIGNA Medical, Prescription, and Mental Health eligibility and contact information. Press 3 for Life Insurance Death Benefit. Press 3 to review Pension.
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Caremark | CIGNA | ComPsych | EyeMed Vision | Delta Dental | MassMutual
HRSA-ILA Participant Services
Phone: 757-457-7090 | 1-800-899-3090 | Fax: 757-423-1205
Interactive Voice Response (IVR) 757-423-3090