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Interactive Voice Response (IVR)
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Need to speak to an HRSA-ILA Participant Services Clerk? If you are within the IVR system dial 0 to be connected to the receptionist. If you need a form, you can print one from this site by following the designated link.
Return to IVR Main Menu Press 1
to hear payroll withholding and deductions		 Press 1 - Request a Payroll Tax Election Form  

Press 2 - Request a Payroll Deduction Form for voluntary annuity contributions
Press 1

to get the following Personal Information on file about you and to make changes.		 Press 2
to hear your beneficiary and to make a change		 Press 1- Request a Beneficiary Designation Form  
Press 3
 to hear your current address for correspondencce and benefits and to make changes
Press 1
 Resident Address
 Press 1
Request a Change of Address Form
Press 2
 Payment Address
  
Press 3
Request Change of Address Form
  

Press 4
to change your PIN number

    

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HRSA-ILA Participant Services
Phone: 757-457-7090 | 1-800-899-3090 | Fax: 757-423-1205
Interactive Voice Response (IVR) 757-423-3090